![]() In theory I could just keep following the above steps to regain internet connection I mentioned above after using windscribe but. and no good same problem with the internet disconnecting and refusing to connect again I did try following the troubleshooting steps given here including turning off the firewall, uninstalling and reinstalling windscribe (I'm using the latest version of windscribe). (you can probably guess from the "ethernet " thing but I connect to the 'net through an ethernet cable ) the internet connection troubleshooter program commented more than once that there was a problem with DHCP. after some terrified troubleshooting I ended up manually forcing an ethernet reset by going into the "network connections" panel, right clicking on "ethernet network 2", disabling it and enabling it then waiting until the internet connection "caught" itself and started working again. even after exiting out of Windscribe I still wouldn't have my internet connection. then suddenly (Nov 2022) it would knock out my internet connection completely. for several years Windscribe worked flawlessly on my Windows 8 computer and after that seemed to be working okay on my Windows 10 computer. The log files from the device that experienced the issue.Hi guys.I'm really scratching my head trying to figure out what happened and why Windscribe is suddenly having issues.Is this the first time it happened, or did it occur in the past? If it happened before, when did the issue first start?.When was the last time that this issue happened to you?.What is the error you are seeing? (For example: "Unable establish SSL connection") Can you attach a screenshot?.What is the expected result? (For example: "I expect to be able to connect using Wireguard, but all of our users can only use the OpenVPN protocol").What are the steps you are taking? (For example: "Whenever I open my MacBook lid, the Perimeter 81 agent stops working").A full description of the issue, including:. ![]() Open a support ticket and attach your findings. Can you connect to the Perimeter81 network from another WiFi or local network? Please try another network or Mobile Hotspot to see if the connection is available.The Perimeter 81 agent is available across all major platforms: Click here to test using another Operating system. Can you connect to the network using another computer or mobile device? Please try connecting using another machine or your mobile device as a test.Step 3: Help us diagnose the issue and open a support ticketĪs part of the troubleshooting methodology, we'd like to find out the scope of the problem: ![]() Other protocols, such as ICMP (ping) are not supported on the gateways. You can find the list of Gateway IPs that are used by your private network by navigating to your private Networks within the Admin Console:ĭepending on the connection protocol chosen, you may need to enable inbound and outbound traffic using the following service ports:
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